Please note
Please call the surgery during opening hours for assistance with appointment information and queries relating to your patient records, and only contact us outside of these times if the matter cannot wait until our telephone lines reopen.
Our urgent phone line is available from 8:00 am to 8:30 am and from 6:00 pm to 6:30 pm.
The Avenue Surgery
Silverdale Practice
Accessibility
A Hearing Loop is in place at reception and can be used in consultations if required.
Assistance Dogs are welcome in the practice.
If patients find the busy waiting rooms distressing or uncomfortable, there is a quieter space to wait for appointments if needed.
Submit an Admin Request
Request a Doctor’s letter, fit (sick) note, repeat prescription, test results and questions about a referral in addition to general queries.
Comments and Suggestions
Share your thoughts on your experience at our practice.
Request an update to your Patient Record
Update your personal details including
basic health questionnaire and carer
status.
Change of Contact Details Form
Update your personal details including your address and contact preferences.
Non-urgent advice: Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.